Metro

In 2012 Dubai Metro was declared by Guinness World Records as the world’s longest (75 km long) driverless and fully automated metro network. It must also be noted that Dubai Metro is the first urban train network in the Arabian Peninsula.

Two major lines, Red and Green, are currently operational with additional lines and extensions planned.

Ambitious plans for the future include the construction of 2 additional lines (Blue and Purple) as well as the extension of the existing lines.

TICKETS AND FARES

Dubai Metro fares are paid by using a NOL card. No cash or credit card can be used as a method of fare payment. NOL cards can be bought at booths in all metro stations as well as in any other public transport station. Fares depend on the number of zones crossed during your trip and are charged at the end of the journey. Feeder buses operate at every metro station and the cost of riding the feeder bus is included in your total ticket price. Every train has one Gold Class carriage for first class passengers, special carriage for women and children and Standard Class carriages.

PEOPLE WITH DISABILITIES

Dubai Metro provides world class facilities for people with disabilities, both onboard and at the stations. These services include special lavatories, lift access to all levels, special space for wheelchairs on all trains, tactile guidance paths for visually impaired and many more.

PHONE & WI-FI

Unlike underground transport in many cities, Dubai Metro provides complete mobile phone coverage and Wi-Fi access across the entire metro network.

PARKING

For those who have to drive their car before they ride the train, the solution is one of the three free parking areas connected to the Dubai Metro network. These parking areas are at Rashidya station on Red Line, Nakheel Harbour & Tower station on Red Line and Etisalat station on Green line. Each area can accommodate approximately 3,000 cars.

SECURITY

Dubai Metro is considered to be one of the safest (if not the safest) metro networks in the world, employing state of the art video monitoring and integrated radio communications systems.

RULES

There is a number of rules and regulations in place and violation of any of them can result in a fine. Fines for violating Dubai Metro rules vary and can be anything from 100 AED to 2,000 AED, depending on the seriousness of the offence. Carrying and consuming alcoholic drinks or smoking within the public transport network is also considered to be a serious offence.